Mental wellbeing

Useful guides

Explore our collection of practical guides and resources designed to support your psychological wellbeing. Below you’ll find advice on where to seek help and support for different situations, as well as a simple checklist to encourage daily reflection.

Finding the right support

This section provides guidance on where to seek help and advice for your psychological wellbeing, categorised by different levels of concern. Please expand the accordions below to find clear pathways to the support you need. Remember, it’s okay to reach out, and there are many resources available to assist you.

Worried about your wellbeing?

Use self-care resources on MTW intranet
Employee Assistance Program (EAP) for 24/7 support including counselling for psychological and practical life concerns for you and your family. Contact EAP via https://www.healthassured.org/ username, password, and further details can be found in leaflets located in the education centres.

Experiencing ongoing or higher levels of distress?

Speak to friends, peers, chaplaincy, GP or a professional
Self-refer to our Psychological Staff Support Team –https://forms.office.com/r/vmMU2CmmHc
Contact our Chaplaincy Team
Self-refer to the Occupational Health team via the G2 Portal https://mtw.opasg2.com/selfreferral or request a management referral from your manager. The manager will need an account to do this. They can contact mtw-tr.opasg2@nhs.net to set this up.
Call your GP to talk through your situation and next steps
EAP website can be accessed through https://wisdom.healthassured.org/login (access code is MHA069035).
Access to Work Mental Health Support Service now called Maximus – https://www.maximusuk.co.uk/

Have a pre-existing mental health problem and think you may be relapsing?

Revisit self-care advice and resources
Use self-care resources on the MTW intranet
Contact your GP
If you’re under a mental health team, arrange a review
Self-refer or ask your manager for an Occupational Health referral
Self-refer to our Occupational Health Psychological Team. Email mtw-tr.psychologicaloh@nhs.net
Contact EAP via www.healthassuredeap.co.uk – username and password available on request from the Education Centre
Call the National Wellbeing Support Line on 0800 069 6222
Call Access to Work Mental Health Support Service 0300 456 8114. Visit www.remploy.co.uk

Worried about your coping responses, increased alcohol use, smoking?

Revisit self-care advice and resources
Use self-care resources on MTW intranet for local drug/alcohol and smoking cessation services
Worried about your own or someone else’s drinking? Call Drinkline, the national free and confidential alcohol helpline on 0300 123 1110
Talk to your GP
Contact EAP via https://wisdom.healthassured.org/login (access code is MHA069035).
Self-refer or ask your manager for an Occupational Health referral

Concerned you are developing signs of a mental health problem?

Get informed and mobilise support

Get more information – check out Rethink, MIND and Royal College of Psychiatrists
See your GP
Self-refer or ask your manager for an Occupational Health referral on 01892 633232 or 01622 224324. Email: mtwtr.occupationalhealth@nhs.net
Self-refer to your local psychological therapies service (IAPT) at www.nhs.uk
Call National Wellbeing Support Line on 0800 069 6222 (open 7 days a week)
Contact EAP on 0800 028 0199 or visit: www.healthassuredeap.co.uk – username Maidstone, password Tunbridge

Experiencing a mental health crisis but you know you can keep yourself safe?

Tell someone – family, friend, work colleague, professional

If you are under a mental health team – call them
Self-refer or ask your manager for an Occupational Health referral on 01892 633232 or 01622 224324. Email: mtwtr.occupationalhealth@nhs.net
Get 24/7 help from a team of crisis volunteers at Shout. Visit: www.giveusashout.org or text ‘Shout’ to 85258
Call the Samaritans anytime on 116123
Call the Urgent Mental Health Helpline on 0800 783 9111, 24/7 service. www.kmpt.nhs.uk/need-help
Mental Health Matters (24/7) on 0800 107 0160
The Listening Place provide counselling and support for severe distress and suicidal thoughts on 020 3906 7676. www.listeningplace.org.uk

Experiencing a mental health crisis and feel you can’t keep yourself safe?

If you’re at home, ring 999: Tell someone – family or friend to support you to get help

If you’re at work, tell someone. Attend psychiatry liaison team in A&E for immediate support or call A&E Psychiatric Liaison Team pager via the switchboard

If you’re waiting for support or feel unsure what to do:

– Call the Samaritans anytime on 116123 or text ‘Shout’ to 85258

– Call the Single Point of Access service on 0800 783 9111, 24/7 service. www.kmpt.nhs.uk/need-help

– Mental Health Matters (24/7) on 0800 107 0160

– Always go to A&E in an emergency